Permanent, Full time, Sutton-in-Ashfield

Are you highly organised and work well under pressure? Do you enjoy working as part of a team using your communication skills to develop strong relationships with your colleagues?

An exciting opportunity for an enthusiastic and highly organised individual to work full time hours has become available within our Export department at Head Office. The role provides full administrative support to our Export office, and responsibilities include:

• Using online systems to book carriers and process the connotes
• Submitting all end of day transmissions to carriers
• Preparing Export despatch documentation ensuring these are accurate
• Collating and preparing international mail for dispatch
• Conducting invoice checking, and accurately logging credit and order input data
• Supporting launch by printing, collating and binding launch packs ready for distribution
• Maintaining and updating orderly filing systems within the Export Office

To be successful in this role, candidates should be confident using Microsoft Word, have knowledge of Excel, and have experience of data entry and working in a fast-paced environment to tight deadlines

Candidates will also need to demonstrate their ability to work well in a team, have flexibility with their work approach and demonstrate strong organisational and communication skills.

If you believe you have the relevant skills that match our role, please submit an up to date CV and covering letter demonstrating your experience and interest in this role. Please send these directly to recruitment@romo.com for the attention of the Export Office Manager.

Starting salary £20,800 based on experience

Are you an experienced IT Helpdesk Assistant looking for a new opportunity to join a busy and dynamic business? Do you enjoy developing solutions to problems whilst working with a range of people and departments?

ROMO, a leading privately owned textile and wallcovering design house, is looking for an enthusiastic and highly motivated IT Helpdesk Assistant to join the business on a permanent basis at our Head Office based in Sutton-in-Ashfield.

Family run since 1902, The Romo Group specialises in the supply of furnishing fabrics and wallcoverings to both the domestic and contract markets. There are currently 6 design houses operating within The Romo Group, each with its own unique style. For more details about the company and our brands please visit: www.romo.com

The IT department are responsible for supporting and developing our vast range of networks and systems. The successful candidate will offer daily support to the company’s users offering a flexible and efficient service.

Main responsibilities:

In the IT Helpdesk Assistant role you will,

• provide fast and useful technical assistance on computer systems
• answer queries on basic technical issues and offer advice to solve them
• serve as the first point of contact for customers seeking technical assistance over the phone or email
• perform remote troubleshooting through diagnostic techniques and pertinent questions
• determine the best solution based on the issue and details provided by customers

The successful candidate will have proven experience as a helpdesk assistant or other customer support role with a good understanding of computer systems, mobile devices and other tech products. With a customer focus they will have the ability to diagnose and resolve basic technical issues. If you also have excellent communication skills, you could join the Romo team as an IT Helpdesk Assistant.

If you believe you have the relevant skills that match our role please submit an up to date CV and covering letter demonstrating your experience and interest in this role. Please send these directly to recruitment@romo.com for the attention of the IT Manager.

Permanent, Full Time, Kirkby-in-Ashfield

Starting salary of £20,822 per annum increasing over a 2-year period depending on performance

Are you an experienced administrator who enjoys a varied role?

We are looking for an Administrator to join our Purchasing & Stock Control department. Family run since 1902, The Romo Group specialises in the supply of furnishing fabrics and wallcoverings to both the domestic and contract markets. For more details on The Romo Group, please visit: www.romo.com

As Administrator your role will be to support the Purchasing / Stock Control department. Some of your responsibilities will include:

• Working with the Purchasing Administrators to manage stock of fabric and miscellaneous components: maintaining stock status on systems, placing purchasing orders onto internal systems
• Liaising with suppliers, freight forwarders and internal departments on stock supply timings
• Managing incoming shipments
• Accurately input shipment and product data onto internal systems and spreadsheets
• Identifying any discrepancies and be pro-active investigating the cause. Issuing claims where appropriate
• Work with Accounts to ensure invoices are processed accurately and within agreed timeframes
• Maintaining cushion stocks, conducting stock checks, placing and chasing internal cutting orders, liaising with internal and external cushion manufacturers.

The successful candidate will have proven administration skills with a sound working knowledge of Excel & Word. They will ideally have experience of analysing and interpreting numbers, will enjoy working as part of a team in a fast-paced environment, and have a ‘can do’ attitude.

Candidates will also need to demonstrate a flexible and methodical approach to their work, have an innovative style with problem solving and demonstrate strong organisational and communication skills.

If you believe you have the skills and experience that match our role, please submit an up to date CV and covering letter demonstrating your experience and interest in this role. Please send these to recruitment@romo.com for the attention of the Purchasing Manager.

Permanent, Full Time, Sutton-in-Ashfield

Starting salary of £20,822 per annum increasing over a 2-year period depending on performance

Are you an experienced administrator who enjoys a varied role?

We are looking for an Administrator to join our Purchasing & Pattern Production department. Family run since 1902, The Romo Group specialises in the supply of furnishing fabrics and wallcoverings to both the domestic and contract markets. For more details on The Romo Group, please visit: www.romo.com

As Administrator your role will support the Pattern Production and Purchasing Administrators with the delivery of pattern books. Some of your responsibilities will include:

• Working with the Pattern Production Administrators to manage and place pattern book orders: keeping records up to date, liaising with internal and external stakeholders, placing and chasing internal cutting orders
• Conducting print stock checks, placing and chasing print orders
• Working with the Purchasing Administrators to manage stock of fabric and miscellaneous components: maintaining stock status on systems, placing purchasing orders onto internal systems
• Producing cushion calculations: conducting stock checks, placing and chasing internal cutting orders, liaising with internal and external cushion manufacturers to place and chase orders
• Ordering and processing swatch requests: manage stock levels, liaising with internal and external swatch manufacturers

The successful candidate will have proven administration skills with a sound working knowledge of Excel & Word. They will ideally have experience of analysing and interpreting numbers, will enjoy working as part of a team in a fast-paced environment, and have a ‘can do’ attitude.

Candidates will also need to demonstrate a flexible and methodical approach to their work, have an innovative style with problem solving and demonstrate strong organisational and communication skills.

If you believe you have the skills and experience that match our role, please submit an up to date CV and covering letter demonstrating your experience and interest in this role. Please send these to recruitment@romo.com for the attention of the Purchasing Manager.